{"id":29,"date":"2025-01-14T12:03:05","date_gmt":"2025-01-14T12:03:05","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/marketplace2-elementor\/?page_id=29"},"modified":"2025-10-15T08:41:00","modified_gmt":"2025-10-15T08:41:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/brownhills.coffee\/en\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29\" class=\"elementor elementor-29\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-91b3352 e-flex e-con-boxed e-con e-parent\" data-id=\"91b3352\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1ede367 e-con-full e-flex e-con e-child\" data-id=\"1ede367\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add38f8 elementor-widget elementor-widget-image\" data-id=\"add38f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"813\" height=\"1024\" src=\"https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647-813x1024.jpg\" class=\"attachment-large size-large wp-image-1700\" alt=\"\" srcset=\"https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647-813x1024.jpg 813w, https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647-238x300.jpg 238w, https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647-768x967.jpg 768w, https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647-1220x1536.jpg 1220w, https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647-1627x2048.jpg 1627w, https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647-1200x1511.jpg 1200w, https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647-150x189.jpg 150w, https:\/\/brownhills.coffee\/wp-content\/uploads\/2025\/10\/\u0645\u062d\u0648\u062c-\u0648\u0633\u0627\u062f\u0647.jpg 1800w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16405b3 e-con-full e-flex e-con e-child\" data-id=\"16405b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e4b629 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5e4b629\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32e3742 elementor-widget elementor-widget-wd_accordion\" data-id=\"32e3742\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tI received my order after getting a refund. What can I do?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tI haven&#039;t received my order. What should I do?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat if the package is held by customs?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tIf the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhen will I receive my order?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u0627\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 I received my order after getting a refund. What can I do? Keep the product in its original<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/brownhills.coffee\/en\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brownhills.coffee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brownhills.coffee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brownhills.coffee\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/brownhills.coffee\/en\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":0,"href":"https:\/\/brownhills.coffee\/en\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"wp:attachment":[{"href":"https:\/\/brownhills.coffee\/en\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}